According to BrightLocal’s 2017 Local Consumer Review Survey, 97 percent of consumers read online reviews and 85 percent trust testimonials as much as personal recommendations. This is why Universal Roofing and Exteriors encourages past customers to give us feedback on our work. Doing so helps prospective customers know what to expect when they hire us.
Here’s how our reviews benefit you:
Validating Proficiency Claims
While we share some of the wonderful testimonials we’ve received on our website, you don’t have to take our word for it. Go to websites like Facebook, Google or Yelp to see for yourself how our previous customers have rated our work.
Protecting Yourself Against Scams
The Hoosier State doesn’t require roofers to have a license to carry out roofing projects. This makes it extremely challenging to separate reputable companies from the unreliable ones. If you don’t exercise due diligence, you might fall victim to common rip-offs, such as outrageous money-down demands and reluctance to pull a permit.
A reputable roofer strives to meet the requirements of coveted certifications. As a GAF Master Elite® roofing contractor, we come highly recommended; in fact 93 percent of property owners would recommend a company like us to others. Our reviews will show you that we really play by the rules set by the manufacturers we represent.
Guaranteeing Proper Dispute Resolution
Our A-plus rating from the Better Business Bureau reflects how we handle misunderstandings. Occasionally, disputes arise no matter how hard we try to prevent them. When this happens, we do whatever is necessary to ease the concerns of our customers and come up with fair resolutions to disagreements.
As a respected local roofing company for more than 30 years, we have the experience and skills to provide outstanding solutions. When it comes to disputes, we make every effort to iron out problems swiftly and amicably.
Entrust your roofing projects to the contractor Fishers and Indianapolis, IN, trust. Call Universal Roofing and Exteriors at (317) 257-0779 to talk about your needs and to get a free estimate.